Your Privacy Matters

This Privacy Policy outlines how Baked with Grace ("Baked with Grace," "we," "us," or "our") collects, uses, and protects your personal information. It applies to information collected in connection with our website, business operations, and any third-party platforms linked to our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. If we make changes, we will post the updated policy on our website and update the "Last Updated" date. Your continued use of our Platform following such changes constitutes your acceptance of the updated policy.

Categories of Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, or could reasonably be linked with a particular individual. Below are the types of data we collect and how we use them:

• Identifiers: Name, email, phone number, postal address, IP address, device type. We collect this information to communicate with you, operate our Platform, and market and promote our products.
• Commercial Information: Products purchased, payment information. This is collected to process orders and provide services.
• Internet / Electronic Activity: Browsing history, device information, and interactions with our website. This helps us improve our website and advertising efforts.
• Non-Sensitive Geolocation: General location based on your IP address. This allows us to operate and market our Platform more effectively.
• Sensory & Payment Information: Audio or video recordings collected for customer support interactions, and credit/debit card details collected for processing payments.

Note: We may also collect personal information about you from third parties, including social media platforms, advertising networks, or other public or commercial sources.

How We Use Your Personal Information

The personal information we collect is used for various purposes, including:

• Processing and fulfilling orders
• Communicating with you about your orders or inquiries
• Improving our Platform by analyzing usage trends
• Marketing and promotions, including sending you offers or targeted ads
• Complying with legal obligations

Sharing Your Personal Information

We may share your personal information with trusted service providers who assist us in operating our Platform (e.g., payment processors, hosting services). Additionally, we may disclose information when required by law or to protect our rights and interests.

We do not sell your personal information.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing transactions, continuing our business relationship with you, and complying with legal obligations.

Your Choices

You have choices regarding how we use and disclose your personal information:

• Updating your information: You can update your contact details or preferences by contacting us.
• Marketing communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in our emails.
• Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies.

Protecting Your Information

We use reasonable security measures to protect your personal information from unauthorized access. However, no data transmission or storage system is guaranteed to be 100% secure. You provide information at your own risk.

Children’s Privacy

Our Platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to remove the information.

California Privacy Rights

If you are a California resident, you have additional rights regarding your personal information. These include the right to request information about how we collect, use, and disclose your information, as well as the right to request deletion of your personal information. To exercise these rights, please contact us via email.