Baked with Grace Company Policy

Last Updated: September 29, 2024

Payments

To secure your order date, full payment is due at the time of ordering.

Your order will be confirmed once payment is received, ensuring all customers have an equal opportunity to reserve their desired date.

Refunds & Disclaimer

We do not offer refunds on any orders.

Please be aware that our products may contain or come into contact with common allergens, including milk, wheat, nuts, and soy. It is the responsibility of the customer to inform guests of any potential allergens.

Order Changes (Cancellation, Postponement, Rescheduling)

If you need to cancel, postpone, or reschedule your order with less than 2 weeks' notice, your retainer fee or full payment will be converted into a dessert credit. This credit is valid for one year and can be applied to any future order.

Rescheduling is subject to our availability.

Our Agreement

Please review your invoice carefully, as it outlines all the details of your order, including:

Date
Flavors
Design
Inspiration photos (if provided)

If you need to make any changes, please let us know before making your payment. Contact us at bakedwithgraceia@gmail.com, and we will be happy to make adjustments.

Once payment is made, you agree to the details on your invoice, and we'll begin preparing your order accordingly.

Caring for Your Treats

Pickup/Delivery Instructions: We will provide instructions on how to store and handle your desserts to keep them in perfect condition.
Safe Transportation: Ensure that your treats are placed on a flat surface in your car (not on the seat) to avoid damage during travel.
Keep Cool: Please avoid exposing your desserts to direct sunlight or high temperatures. Once the treats leave our care, we are not responsible for any melting or damage.

Changes & What-Ifs

Order Changes: If you need to modify your order, notify us before making your final payment. Otherwise, we will proceed with the original details listed on your invoice.
Liability: Baked with Grace is not responsible for any damage or issues with your treats after they have been picked up or delivered.

A Heartfelt Thank You!

We truly appreciate you choosing Baked with Grace for your special occasion. Your support means the world to our small bakery, and every order brings a smile to our faces!